Managed IT Services Pricing Explained

Compare managed IT plans by support coverage, security controls, response commitments and included services. Use the interactive calculator after the page loads, or contact the team for a practical assessment.

Cost drivers

The flat monthly rate follows users, devices, locations, security requirements, compliance work, and on-site needs. This site does not publish dollar amounts. Ask for a written scope before you compare two proposals.

Response commitment

Group 4 Networks works to a 15-minute P1 response target during help desk hours. The help desk is open weekdays, 9 AM to 5 PM ET. After-hours support is available as an add-on. A target is a first response, not a promise that every fault is fixed in that window.

Questions to ask a provider about pricing

What is included in the flat monthly rate? What is billed as a project? What is the P1 response target? Who is on call on a holiday? Read what managed IT services are and the inclusion checklist before you ask.

• What managed IT services are
• Inclusion checklist
• Request an assessment