Managed IT Service Pricing
Compare managed IT plans by support coverage, security controls, response commitments and included services. Use the interactive calculator after the page loads, or contact the team for a practical assessment.
Service Plans
Essential ($100 CAD/user/month, $90 billed annually): Ideal for businesses with basic IT needs and limited budget. Includes 24/7 Monitoring, Help Desk Support (9-5), Security Patch Management, Antivirus Protection, and Remote Support. 5 user minimum, 4-hour response time.
Professional ($150 CAD/user/month, $135 billed annually, most popular): Complete IT management for growing businesses that rely on their IT infrastructure daily. Adds Extended Help Desk (7am-7pm), Cloud Backup Solutions, Mobile Device Management, Network Management, Strategic IT Planning, and Quarterly Reviews. 5 user minimum, 1-hour response time.
Enterprise ($200 CAD/user/month, $180 billed annually): Advanced IT services for businesses with complex IT environments and stringent requirements. Adds 24/7 Help Desk Support, Advanced Security Suite, Compliance Management, a Dedicated Account Manager, Monthly Executive Reviews, and Priority Support. 10 user minimum, 15-minute response time.
Frequently Asked Questions
What is included in your managed IT services?
Our managed IT services include 24/7 monitoring, help desk support, security patch management, antivirus protection, cloud backup solutions, network management, and strategic IT planning. The specific services included depend on the plan you choose.
Do you require long-term contracts?
We offer flexible contract options. While our annual plans offer cost savings, we also provide monthly options with no long-term commitment required. We're confident in our service quality and don't believe in locking clients into lengthy contracts.
How quickly do you respond to IT issues?
Our response times vary by plan level. For critical issues, Enterprise clients receive immediate attention with a 15-minute response time. Professional plans guarantee 1-hour response for high-priority issues, while Essential plans provide same-day response. All plans include emergency support.
Can you support my industry's compliance requirements?
Yes, we specialize in compliance-sensitive industries including healthcare, financial services, and legal firms. Our team has extensive experience implementing and maintaining compliant IT environments with proper documentation and security controls.
What if my needs don't fit into a standard plan?
We understand that every business has unique needs. Contact our team for a custom solution tailored to your specific requirements and budget. We pride ourselves on flexibility and can create a personalized IT service package for your organization.